Legal considerations
dots

1. The platform

Sendbypass is an innovative online platform that facilitates the carriage of cargo by connecting senders with air travelers. Within the Sendbypass framework, the individual requesting the carriage of cargo, referred to as the “Requester”, may either be a third party sending cargo to a receiver or the intended receiver themselves.
Sendbypass does not participate in the actual act of transportation. Instead, it functions solely as an intermediary between the Requester and the air traveler to match them together. For this, Sendbypass facilitates connections by maintaining a registry of senders and travelers, enabling them to match and coordinate directly. For the avoidance of doubt, Sendbypass neither carries nor transports cargo, nor does it arrange for the transportation of cargo. The responsibility for transportation rests entirely with the traveler.
Sendbypass provides a secure platform for senders and travelers to connect, establish and regulate their relationships, and document the handover and delivery of items with clarity and precision.
The platform’s unique features enhance transparency and security, fostering trust and efficiency in the delivery process.

2. Verification of users

Sendbypass prioritises user verification, significantly enhancing the platform’s reliability and security.

3. Evidentiary support in case of disputes and legal clarity through transparency

To ensure transparency, the platform uses verification codes to track and record delivery progress throughout the trip. This allows the Requester to access real-time updates on their cargo’s status.
Additionally, the platform supports the upload of cargo images during the delivery process. This functionality allows all parties involved to document evidence with a neutral third party (Sendbypass), which can serve as a reliable reference in case of disputes.
By these, the platform fosters transparency by maintaining a clear and detailed record of every transaction, including timelines, cargo details, and agreements between parties. This clarity helps prevent misunderstandings and creates a solid foundation for legal compliance in case of unforeseen disputes or claims.

5. Facilitation of cross-border compliance

While the risk of unauthorised cargo can arise in any scenario, Sendbypass offers an added layer of protection for travelers. The platform can provide users with guidance or resources on specific legal requirements in different jurisdictions (e.g., customs rules, prohibited items, and taxation issues). By helping users comply with these requirements, Sendbypass reduces the likelihood of fines, penalties, or legal challenges arising from non-compliance
Additionally, the platform helps create a presumption in favor of the traveler, demonstrating that any illegal item does not belong to them. In such cases, liability for unauthorised items rests with the Requester, offering travelers an added sense of security. Ultimately, the decision to carry cargo remains at the traveler’s sole discretion. Travelers are strongly advised to exercise caution.
To support the users, Sendbypass provides educational resources on its website, helping travelers verify items and consult customs regulations for the destination country before accepting any cargo.

6. Structured insurance options

Requesters have the freedom to procure insurance for their cargo. To assist with this, Sendbypass provides a curated list of insurance companies for the Requester’s consideration, ensuring they have access to reliable options.

7. Data protection and privacy compliance

Sendbypass ensures the secure handling of personal and transaction data in compliance with relevant data protection laws, such as the GDPR (for applicable jurisdictions). By protecting user data, Sendbypass reduces the risk of legal liabilities for both the platform and its users, ensuring a secure and compliant environment for transactions

8. Neutral Mediation Mechanism

The platform can act as an informal mediator in disputes between users, leveraging its documented records to help resolve issues amicably before resorting to formal legal action. This reduces litigation costs and time for all parties involved.

9. Streamlined Dispute Resolution

Sendbypass can specify arbitration or other dispute resolution mechanisms within its terms of service or Delivery Service Agreement, providing a faster and less expensive alternative to litigation. This ensures that any legal issues are resolved efficiently and in a mutually agreed forum.

logo
You can use the services you need while traveling. Send your packages at a reasonable price and in the shortest time, buy from outside your country and receive them at your destination.
TripsNeedsConnect hubRequestsOrders