Frequently asked questions

How does your platform work?

How can I send a package?

How can I carry a package as a traveler?

How is the security of my packages ensured?

How are service fees calculated?

How can I ensure the purchased items are in good condition?

What should I do if the traveler doesn't deliver my package?

Can I edit or cancel my request?

How do I make a payment?

How can I trust other users?